Returns & Exchanges
RETURNS & EXCHANGES
We want you to love your Oral IQ product(s). If you are not completely satisfied, please fill out the form on this page within 30 days of your purchase and we will provide a return or exchange free of charge. Have your order number handy (it can be found on your confirmation email). Please allow 5-10 business days for processing.
MISSING OR DAMAGED PARCELS
If you believe your package to be missing we kindly ask that you allow 2-3 days prior to notifying us. Please check in and around your property / building and with neighbors. If after 2-3 days you still cannot locate your package, follow up with our customer service department by emailing firstname.lastname@example.org.